Featured // The most recent posts

My Year of Failure

Thursday, January 21st, 2010

That’s right… I’m going to fail this year. Don’t get me wrong; I don’t really want to fail. Truth be told, it’s the kind of thing that completely messes with my head. Even contemplating doing so makes my uneasy, but I worry about the consequences of doing otherwise.


Random Observations – Part 9

Thursday, January 14th, 2010

I probably haven’t ever noted this, but these Random Observations are a running project for me. In ways, they prove a respite of sorts from my otherwise lengthy posts. As I observe some kind of a rule or occurrence, I make note of it as succinctly as I can. (Some I admit, are contradictory—as is much in life, it seems.) Here are the latest:


The Licensed Designer

Saturday, January 2nd, 2010

Engineers need to complete a certain amount of schooling, coupled with applied practice, before earning their “ticket.” After doing so, they gain increased responsibility as they’ve worked through a structured and rigorous training process. I want to make the case for similar training and accreditation for designers.


My Money Where My Mouth Is

Monday, December 14th, 2009

It’s awfully easy to profess expertise when you’re playing with someone else’s money. Perhaps that’s part of why we remain skeptical at smashLAB. There are some great new tools out there, but that doesn’t mean it’s easy to build a brand. That’s why we take on our own projects: so we have some skin in the game.


Who to Hire

Monday, November 23rd, 2009

I’ve never claimed to be a good boss; nor, have I ever said that I’m good at hiring. Doing so is one of the hardest things that I’ve had to, and I struggle to find a set of consistent rules that work. We’ve hired people who worked well here, and others who haven’t. Still this topic has been floating in my mind for a few months.


The Content Delusion

Tuesday, November 10th, 2009

You’re special. You know that right? You have a voice, story, and message, and all you have to do is share it with us. Really! Be transparent and authentic, and put it out there. You’re a beautiful and unique snowflake… Now tell us more about that turd you took this morning.


The Taxi Scenario

Monday, November 2nd, 2009

I’ve uncovered a secret about working in design. At first glance, it may seem like another in a long line of posts moaning about clients. It is not. This is a simple observation, and I believe that it can change how you work—for the better.


The Wave

Monday, October 19th, 2009

You’ve got a problem. Maybe I’m wrong—perhaps you’re perfect. Could be, your company is doing brisk business and you hardly even have to think about marketing. If that’s the case, don’t read any further. No, really, I mean it. Stop reading right now. It’s beautiful outside—might as well go for an espresso instead.


Random Observations – Part 8

Monday, September 21st, 2009

Sorry for the lack of posts as of late. As we work to complete Speak Human, I find myself wrestling with footnotes, nitpicking over commas, and obsessing over every last detail. As a result, I’ve been a bad blogger. (Still, I think this is preferable to a bad bladder.) In the meanwhile, here are some random observations:


Words is broken

Friday, September 4th, 2009

Dat’s rite. We’z all myxed-ups and I’s nots tawkin bouts the tweensz textn. Nope, there’s something increasingly problematic with the language we employ in marketing. If we don’t make some changes soon, no one will listen to any of our messages.


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